Shipping & Returns

Customized Products and Services:

All products and services offered on our online store are completely customized. From personalized prints to made-to-order art requests, each item is carefully crafted to meet your individual needs. We recognize the importance of providing unique solutions tailored to our customers' specific preferences.

Exclusion of the 14-Day Cooling-Off Period:

It's important to note that the 14-day cooling-off period does not apply to our products, as all items are customized to your specifications. This exception is in compliance with the warranties and returns established by the EU.

Returns for Quality Issues:

All personalized products and services available on our online store are covered by this exception in the warranties and returns established by the EU. We are committed to ensuring the quality of all our products and services. However, we conduct a quality review prior to delivery to ensure your satisfaction.

2-Year Warranty on Frames and Prints:

Frame works and prints come with a 2-year warranty. This warranty reflects our commitment to excellence and quality in all aspects of our work.

Shipping cost for the entire EU is €7.95.